Privacy Policy for Derjam Business Solutions

Last Updated: February 2, 2026

This Privacy Policy describes how Derjam Business Solutions (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from https://www.derjamsolutions.co.ke/ (the “Site”).

1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly: This includes your name, billing address, shipping address, payment information (including credit card numbers, M-Pesa details), email address, and phone number when you place an order or create an account.
  • Information Collected Automatically: When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and information about the pages you visit. We use cookies and similar tracking technologies to collect this data.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Process your payments, arrange for shipping, and provide you with invoices and order confirmations.
  • Communicate with You: Respond to your inquiries, provide customer support, and send you updates about your order.
  • Screen for Risk and Fraud: We use device information and order details to screen for potential risk and fraudulent activity.
  • Improve Our Site: Analyze how customers browse and interact with the Site to improve our services and marketing efforts.
  • Marketing (with your consent): Send you information about our products, services, and promotions, only if you have opted in to receive such communications.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers to help us operate our business and the Site, such as:

  • Payment Processors: To securely handle your payment information.
  • Shipping Companies: To deliver your orders.
  • Analytics Providers (e.g., Google Analytics): To help us understand how our customers use the Site.

 

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website is secured with SSL technology to encrypt data transmission.

5. Your Rights

If you are a resident of Kenya, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@derjamsolutions.co.ke or by mail using the details provided below:

Derjam Business Solutions Pumwani Road, Gikomba Nairobi, Kenya

Call us on +254714826492